[Pro-Workshop] Improving Upward and Downward Communication in Multinational Teams

HOW TO IMPROVE INFORMATION FLOW BETWEEN FOREIGN MANAGERS AND KOREAN EMPLOYEES

Foreign managers need a daily flow of information and feedback from Korean employees to make good business decisions. For this, managers have to make their employees feel encouraged to speak up and share ideas more openly and promptly.
 
In parallel, Korean employees should understand why foreign managers need them to share information continuously. To do so, they have to overcome hesitations to speak up and give feedback to their managers confidently.
 
This workshop is designed to resolve obstacles to upward and downward communication in multinational teams. It is offered in two modules, from two perspectives:

• Module I (for Foreign Managers)
• Module II (for Korean Employees)

Each module is delivered separately for more open exchanges and confidentiality. Both are highly interactive with discussions, exercises and feedback from the instructor.

MODULE I: FOR FOREIGN MANAGERS
Key objectives :

• Understanding how teams’ interactions and work environments are shaped by cross-cultural values
• Recognizing key obstacles that prevent Koreans from speaking up or sharing opinions freely
• Understanding Korean leadership styles and corporate cultures that Korean employees are accustomed to
• Learning simple and effective techniques for eliciting information and feedback, and help your employees: 
                 - Be more at ease sharing ideas, valuable information or bad news, in a timely way
                 - Feel that their input is valued and that they are being heard by upper management

MODULE II: FOR KOREAN EMPLOYEES
Key objectives :

• Understanding how teams’ interactions and work environments are shaped by cross-cultural values
• Identifying your communication style and that of your foreign managers, to improve conversations
• Recognizing your foreign managers’ leadership style and needs, and how to meet their expectations
• Training in techniques to overcome obstacles, feel more confident, and for being heard when:
                 - Asking and answering questions during employee meetings
                 - Sharing new ideas, expert opinion, feedback or bad news.

INSTRUCTOR

Mr. Simon BUREAU - CEO of VECTIS

He has witnessed problems with ineffective information sharing first-hand while working with Koreans and consulting for foreign companies during the past 20 years in Korea. His knowledge of Korean employees’ values and mindset allows his to propose practical techniques to interact freely and meet the needs and expectations of foreign managers. He also relates to the leadership styles and priorities of foreign executives, and their expectations of Korean employees. He can propose methods to create environments that favor open communication that are suitable for Korean employees. He brings 34+ years of international business experience to his role as CEO of Vectis. He has worked in Korea initially in international finance before launching Vectis. Vectis is a skill-based learning & development organization addressing the needs of Korean managers at multinational companies. He previously held various corporate positions in Montreal, New York, Washington D.C. and Seoul. He formerly served as Chairman of the Canadian Chamber of Commerce in Korea. A graduate of Bishop’s University (Finance) and HEC Business School (International Business), he has published two business books in Korean.

USEFUL INFORMATION

DATE               Module 1 : Friday, November 13th, 2020, 1:30 PM - 4:30 PM
                         Module 2 : Thursday, November 19th 2020 1:30 PM - 4:30 PM
VENUE            Offline : FKCCI Office  /  Online: Platform (Zoom)*
                        Nobel Building 5F, 16, Teheran-ro 78-gil, Gangnam-gu, Seoul
                        (서울 강남구 테헤란로 78길 16, 노벨빌딩 5층)
                        *Access link will be sent prior to the training.
FEES                Module 1 : 175,000 KRW (FKCCI Member) / 200,000 KRW (Non-member)
                         Module 2 : 175,000 KRW (FKCCI Member) / 200,000 KRW (Non-member)
                        *10% VAT included
LANGUAGE   English

IMPORTANT

• Each module is limited to 15 participants.
• Registration is on a first-come, first-served basis.
• Cancellations must be notified at least 1 week prior to the event, after which cancellation and no-shows will be charged accordingly.

CONTACT

PR&EVENT Team
event(@)fkcci.com
02-2268-9504