취업 & 교육

Asia My Way Japan - R&O Manager

Asia My Way is a Destination Management Company (or DMC) operating in Asia since 2017 under the brand LES VOYAGES D’ANGÈLE. We are focusing mainly on French speaking and Spanish markets.

OUR VISION: to help travelers discover lesser-known aspects of Japan, with a focus on personalized, tailor-made itineraries.

OUR MISSION: to promote eco-responsible practices and bring travelers and local hosts closer together, with the aim of creating unforgettable travel experiences.

Asia My Way South Korea is the last addition to the group based in Bangkok, Thailand. We are operating in Asia with branches in Chiang Mai (Thailand), Vientiane (Laos), Siem Reap (Cambodia) Hanoi (Vietnam) and Tokyo (Japan). Our dedicated team of 40 professionals is spread across these five countries, guaranteeing personalized support and local expertise.

In collaboration with EVANEOS, a leading European platform that connects travelers with exceptional local experts, Les Voyages d'Angèle continues its rapid development in Asia. Our next destinations: South Korea and Taiwan, opening in October 2024.

This expansion reflects our commitment to offering unique and immersive travel experiences.

https://lesvoyagesdangele.com

For our new office in South Korea, based in Seoul, Les Voyages d'Angèle is looking for a qualified Reservations and Operations Manager.

ARE YOU:

- already enthusiastic and motivated about joining our new Seoul-based team ?

- a Japanese national or fluent in Japanese?

- attracted by an attractive salary and benefits package (bonus, annual leave...)?

- ready to take on responsibility and commit fully to your mission?

DO YOU

- write and speak English to communicate?

- have an good knowledge of South Korean’s culture and local travel destinations ?

HAVE YOU

- already passed the Travel Agency Supervisor exam (required)?

- some experience in the tourism industry or already have a successful career behind you, but would like to take on a new challenge?

DO YOU?

- write and speak French or/and English to communicate?

Then don't wait any longer, read the attached job description carefully and send us your application with a covering letter and a copy of your Travel Agency Supervisor diploma: philippe(@)asiamyway.es

We'll get back to you as soon as possible!

Job Description

Job Title: Reservation and Operation Manager

Location: Seoul, South Korea

Department: Operations

Contract type: Permanent (probation period 3 months)

Compensation and benefits :

- depending on experience

- 20 working days annual leave in the first year (excluding public holidays)

- Health and pension contribution

- Flexible working hours

Main Job Duties

- To send booking requests and reservation orders to suppliers (hotels, transporters, guides, airlines…).

- To send relevant suppliers’ specific information they need (rooming list / VIP request / dietary restrictions etc.)

- To arrange transfer IN / Transfer OUT if needed for each booking

- To prepare a payment recap for each file booking

- To prepare all necessary guide documents before each arrival (signage, program, rooming list, guide fee, guide expense, client insurance, administrative documents etc.)

- To find a relevant local licensed Guide (English or French speaking) for the confirmed file and create a guide planning.

- To send all suppliers pay slips and ask for tax receipts when payments are done.

- To follow-up and update booking orders.

- To help find prices of supplies and ask for quotations when needed by sales department

- To meet with relevant suppliers both at office or outside for negotiation and further discussion

- To book airline/ train tickets

- To ask hotel contracts

- To communicate with guide when client is on spot to see if everything is going fine.

Responsibilities

- To control booking requirements received from the Sales Department and recommend suitable options if necessary.

- To negotiate prices and optimize costs with suppliers

- Coordinating with sales department for all bookings.

- Develop and maintain professional relationship with suppliers

- To read/understand hotel contracts

- To call all suppliers to negotiate payment terms and follow up on invoices

- To manage and train Reservation & Operation Assistant(s)

Reporting to: Country Manager

Skills

- Microsoft office (Excel, Microsoft word, power-point) -

- Flexibility, organization, negotiation, work under pressure, discipline, punctuality, service minded, problem solving, adaptation

- English with good command both in speaking and writing

- Presentation skills

- Strong communication skills

- Guest services